Returns & Exchanges
At Oscalito, we want you to be completely satisfied with your purchase; therefore, we offer a 30-day window for returns and exchanges on all items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is included to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return from your order history to generate a return authorization number.
- 2.Pack Your Items
Carefully place the items and the provided return slip inside the original shipping box or a similar secure mailer.
- 3.Ship the Package
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.