Frequently Asked Questions
Everything you need to know about your Oscalito shopping experience.
What materials are used in Oscalito products?
We pride ourselves on using high-quality natural fibers, including Egyptian cotton, Merino wool, and pure silk, to ensure maximum comfort and durability.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer a size guide?
Yes, a detailed size chart is available on every product page to help you find the perfect fit based on your measurements.